When I was growing up in West London we had a wonderful next door neighbour, Mrs. Cooper, who was more like a grandmother to me. She was such a gentle yet great character, frail but immensely strong, wise and patient. As a trainee nurse she slipped while pushing a trolley and lost all her teeth when she was just 18. She drove ambulances throughout London during the Second World War. She had a budgie called Joey and deep brown eyes. If I were to describe her in one word it would be: kind.